These Terms of Service ("Terms") form an agreement between you and OmniSystemIO ("OmniSystemIO," "we," "our," or "us"). By accessing or using our website, requesting services, submitting information, or otherwise interacting with OmniSystemIO, you agree to these Terms.
1. Acceptance of Terms
By accessing or using OmniSystemIO websites, content, forms, tools, communications or services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the applicable website or service.
Additional written agreements, statements of work, order forms or service-specific terms may apply to paid or custom services. If there is a conflict, the more specific signed agreement will control for that engagement.
2. Eligibility & Authority
You must be legally capable of entering into a binding agreement to use our services. If you use OmniSystemIO on behalf of a company, organization or other entity, you represent that you have authority to bind that entity to these Terms.
3. Services & Website Use
OmniSystemIO provides technology, communications, automation, digital strategy, web development, integrations, analytics and related business services. Features and availability may change over time.
You may use our website and services only for lawful business or personal purposes consistent with these Terms and applicable law.
4. User Responsibilities
You agree not to:
- Use our website or services for unlawful, fraudulent, abusive or deceptive activity.
- Attempt to interfere with security, access controls, servers, networks or service availability.
- Upload or transmit malware, malicious code or content designed to disrupt systems.
- Misrepresent your identity, authority or relationship with another person or organization.
- Use our services to send communications in violation of applicable consent, privacy, telemarketing, messaging or anti-spam laws.
- Copy, scrape, reverse engineer or exploit protected portions of our systems except where applicable law expressly permits it.
5. Communications, Email & SMS
If you provide contact information, we may use it to respond to your inquiry, communicate about requested services, deliver operational or account-related information, or contact you as otherwise permitted by law.
Where SMS enrollment is offered, marketing/promotional messages and account/service/informational alerts are presented as separate optional use cases. Consent to receive recurring SMS messages is voluntary and is not a condition of purchasing goods or services.
You are responsible for providing a mobile number that you are authorized to use and for keeping contact information current.
6. Accounts & Submitted Information
If a feature requires an account, you are responsible for safeguarding login credentials and for activity occurring through your account. Notify us promptly if you believe an account or credential has been compromised.
You represent that information you submit is accurate to the best of your knowledge and that you have the right to provide it. Our handling of personal information is described in our Privacy Policy.
7. Intellectual Property
Unless otherwise stated, OmniSystemIO owns or licenses the website design, branding, text, graphics, software, code, interfaces and other materials made available through our website and services.
These Terms do not grant you ownership of OmniSystemIO intellectual property. You may not reproduce, distribute, modify, publicly display, sell or commercially exploit protected materials without permission, except as allowed by law or a separate written agreement.
8. Third-Party Services & Links
Our website or services may integrate with, link to or rely on third-party platforms, carriers, APIs, hosting providers, analytics services or other vendors. Those third parties operate under their own terms and privacy practices.
OmniSystemIO is not responsible for third-party services, content, outages, security practices or decisions outside our reasonable control.
9. Commercial Engagements, Fees & Project Terms
Pricing, payment schedules, project scope, deliverables, ownership of custom work, service levels, cancellation rights and other commercial terms may be established in a separate proposal, order form, statement of work or written agreement.
Unless a separate written agreement states otherwise, website descriptions and examples are informational and do not constitute a guaranteed quote, timeline, result or commitment to provide a specific service.
10. Disclaimers
To the maximum extent permitted by law, the website and any generally available content are provided on an "as is" and "as available" basis. OmniSystemIO does not warrant that the website or services will be uninterrupted, error-free, completely secure or suitable for every intended purpose.
Business, marketing, communications and technology outcomes depend on many factors outside our control. Unless expressly stated in a signed agreement, we do not guarantee specific revenue, response rates, deliverability, conversion rates, search rankings or other business results.
11. Limitation of Liability
To the maximum extent permitted by applicable law, OmniSystemIO and its officers, employees, contractors and service providers will not be liable for indirect, incidental, special, consequential, exemplary or punitive damages arising from or related to your use of the website or services.
Where liability cannot be excluded, it will be limited to the extent permitted by law and subject to any more specific limitations contained in an applicable written services agreement.
12. Indemnification
To the extent permitted by law, you agree to defend, indemnify and hold harmless OmniSystemIO from claims, losses, liabilities, damages and reasonable costs arising from your unlawful use of our website or services, your violation of these Terms, or content/data you provide in violation of another person's rights.
13. Suspension & Termination
We may restrict, suspend or terminate access to a website feature or service when reasonably necessary to protect security, enforce these Terms, comply with law, address nonpayment under a commercial agreement, or prevent misuse.
Provisions that by their nature should survive termination—including intellectual property, disclaimers, limitations of liability and indemnification—will continue to apply.
14. Governing Law & Disputes
These Terms are governed by the laws applicable to OmniSystemIO's principal place of business, without regard to conflict-of-law principles, except where another law is required to apply. Any separate signed services agreement may specify a different governing law, venue or dispute process.
15. Changes to These Terms
We may update these Terms from time to time. When we do, we will revise the effective date shown above. Your continued use of the website or services after updated Terms become effective constitutes acceptance to the extent permitted by law.
16. Contact Us
If you have questions about these Terms or an OmniSystemIO service, please contact us through our Contact page.